Administration Officer

Respect; Riverside; On-site; AUD 65,000 - 82,000; Full time

Benefits offered by this job

Salary packaging

Meal packaging

Training & development

Onsite leadership

Friendly workplace

Long-term career

Job summary

Respect Riverside Gardens is seeking an experienced Administration Officer to support the day-to-day running of the home. This full-time role requires strong administration, payroll, rostering and front-of-house skills, with a focus on accurate records and respectful resident and family interactions.

You will coordinate staff timesheets, maintain documentation, handle reception duties and assist with payroll administration, while upholding confidentiality and ensuring compliance across

Qualifications

• Experience in administration, ideally in aged care or health.
• Demonstrated payroll and timesheet experience.
• Experience with rostering, training records and staff documentation.
• Strong customer service, communication and organisational skills.
• Confident computer skills and Microsoft Office.
• Attention to detail and ability to manage competing priorities.
• Professional reception/front-of-house approach.
• Understanding of confidentiality and compliance requirements.
• Current NDIS Worker Screening Check or National Police Certificate (or ability to obtain).

Responsibilities

• Coordinate employee rostering, timesheets and training records.
• Provide professional, customer-focused reception and admin support.
• Assist with payroll-related administration and maintain accurate records.
• Manage office administration, including correspondence and meeting minutes.
• Support resident administration, admissions and liaise with families.
• Be the welcoming first point of contact for residents, families, visitors and staff.
• Maintain confidentiality and ensure processes meet organisational requirements.

Skills

Administration

Payroll

Timesheets

Rostering

Training records

Staff documentation

Customer service

Communication

Organisational skills

Microsoft Office

Attention to detail

Reception/front-of-house

Confidentiality & compliance

Job description

About Us

At Respect, we’re proud to be the largest provider of aged care services in Regional Australia.

As a not-for-profit organisation, everything we do is driven by our commitment to supporting older Australians with dignity, compassion and genuine connection.

We’re a growing, values-led organisation with a strong focus on our residents, their families and our team. When you join Respect, you become part of a supportive community that thrives on collaboration, trust and the shared belief that everyone deserves to feel valued.

If you’re looking for an organisation that invests in its people, celebrates purpose, and offers meaningful career pathways, you’ll feel right at home with us.

Why You Will Love Working With Us

• A workplace culture that celebrates people, progress and purpose
• Meaningful work where you see the impact you make every day
• Opportunities to grow your career
• Save tax by salary packaging up to $15,900 of living expenses and a further $2,650 for meals out and holiday accommodation

About The Role

Respect Riverside Gardens is a welcoming aged care community where exceptional care and genuine connection come together. Our dedicated team works collaboratively to provide high-quality, person-centred care while creating a warm and supportive environment for our residents, their families and our staff.

This is a rewarding Full-Time opportunity for an experienced and motivated Administration Officer to join our supportive team and help ensure the smooth day-to-day running of the home.

We are seeking someone with strong administration experience, including demonstrated payroll experience, confident computer skills and a background in reception or front-of-house roles.

Rostering is a key responsibility, so experience in this area will be highly regarded, although not essential. You will also bring excellent communication skills, a warm and professional telephone manner, strong attention to detail and a genuine commitment to delivering high-quality service.

No two days are the same! As Administration Officer, you will:

• Coordinate employee rostering, timesheets, training records and staff documentation
• Provide professional, customer-focused reception services and general administrative support
• Assist with payroll-related administration and ensure timesheets and employee records are maintained accuratelyManage office administration, including correspondence, records, reports and meeting minutes
• Undertake general administrative duties to support the efficient operation of the home
• Assist with resident administration, including admissions support and liaising with residents and families
• Act as a welcoming first point of contact for residents, families, visitors and staff
• Maintain confidentiality and ensure administrative processes are completed in line with organisational requirements

About You

You’ll thrive with us if you have:

• Experience in administration, ideally in aged care, health or a service-based role
• Demonstrated payroll and timesheet experience
• Experience with rostering, training records and staff documentation
• Strong customer service, communication and organisational skills
• Confident computer skills and experience with Microsoft Office
• Excellent attention to detail and the ability to manage competing priorities
• A professional and welcoming approach to reception and front-of-house duties
• An understanding of confidentiality and compliance requirements
• Current NDIS Worker Screening Check or National Police Certificate, or the ability to obtain one

Perks & Benefits

• As a not-for-profit, reduce your tax by salary packaging up to $15,900 per year for living expenses, bills, rent, mortgage and groceries
• A further $2,650 salary packaging benefit for meals out and holiday accommodation
• Training and development pathways
• Supportive leaders who are onsite
• A friendly, down-to-earth workplace
• Opportunity to build a long-term career with Respect