Room Attendant

Novotel Hotels; Sunshine Coast Regional; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Global staff discounts

Accor training platform access

Service anniversaries recognition

Tenure milestones

Job summary

Novotel Sunshine Coast Resort is seeking a Room Attendant to create a welcoming guest experience by maintaining rooms and public areas to high standards. You will join a Heartist team, staying busy in a fast-paced, high-volume environment and contributing to memorable guest stays.

This hands-on role requires reliability, a positive attitude, and pride in presentation, with a rotating roster including weekends and public holidays. Accor benefits and staff development support your growth.

Qualifications

• Reliable, motivated team players with a positive attitude.
• Ability to stay busy in a fast-paced environment.
• Pride in presentation and guest comfort.

Responsibilities

• Clean and prepare guest rooms and public areas to a high standard
• Restock amenities and manage linen efficiently
• Report maintenance issues and lost property promptly
• Collaborate with Housekeeping to ensure smooth daily operations

Skills

Guest-focused attitude

Physical fitness

Attention to detail

Team player

Job description

Company Description

Join a vibrant resort and convention environment where coastal lifestyle meets high-energy hospitality.

Novotel Sunshine Coast Resort offers a unique workplace set across stunning grounds, featuring over 370 contemporary guest rooms, a lagoon-style pool, and expansive leisure facilities. Adjacent to the resort, the Sunshine Coast Convention Centre hosts major conferences, exhibitions and events for up to 1,400 delegates, making it one of Queensland’s most dynamic hospitality destinations.

As part of the global Accor network, you’ll be part of a supportive and collaborative team that takes pride in delivering exceptional guest experiences in a fast-paced, high-volume environment.

Job Description

As a Room Attendant, you’ll play a key role in creating a welcoming, comfortable and memorable experience for every guest. With a strong eye for detail and pride in presentation, you’ll help maintain the high standards that define our resort.

This is a hands-on, active role suited to someone who enjoys staying busy, working as part of a supportive team, and making a real impact on the guest experience each day.

As a Heartist, you’ll bring genuine care and warmth to your work, helping guests feel relaxed, valued and at home throughout their stay.

Key Responsibilities

• Clean and prepare guest rooms and public areas to a high standard
• Restock amenities and manage linen efficiently
• Report maintenance issues and lost property promptly
• Work collaboratively with the Housekeeping team to ensure smooth daily operations

Qualifications

We’re looking for reliable, motivated team players who bring a positive attitude and pride in their work.

You Will Bring

• A friendly, guest-focused approach aligned with the Heartist philosophy
• Physical fitness and enjoyment of an active, hands-on role
• Ability to work independently in a fast-paced environment
• Strong attention to detail and pride in presentation
• Flexibility to work a rotating roster, including weekends and public holidays

Your work helps create a space where guests can truly relax, feel at home, and enjoy a seamless coastal resort experience.

Additional Information

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.