Room Attendant

Accor; Kingscliff; On-site; AUD 30,307 - 38,572; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

ALL Loyalty Program

Accor Academy access

Worldwide opportunities

Job summary

Peppers Salt Resort & Spa Kingscliff is seeking a Room Attendant to keep guest rooms pristine and ensure a memorable stay. You will clean rooms, restock supplies, and work with the housekeeping team to uphold our standards of hospitality.

The role involves physical work, weekend and holiday shifts, and collaboration with colleagues across departments to delight guests with spotless spaces.

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Ability to work weekends and public holidays.
• Friendly and welcoming communication style.
• Comfort with mobility between rooms via stairs and corridors.

Responsibilities

• Thoroughly clean all guest room sections, change linens, bathrooms and surfaces.
• Adhere to established guidelines to meet high cleanliness standards.
• Restock housekeeping trolleys and keep equipment organised.
• Use cleaning materials safely and maintain a secure environment.
• Respect guest privacy and report maintenance issues promptly.

Skills

Attention to detail

Guest service mindset

Time management

Team collaboration

Physical stamina

Job description

Peppers Salt Resort & Spa Kingscliff

Peppers Salt Resort & Spa Kingscliff is conveniently located just 15 minutes’ drive south of the Gold Coast Airport and is home to some of Australia’s finest beaches and World Heritage listed National Parks. Offering a range of hotel rooms, two and three bedroom apartments, lagoon pool, spa, tennis courts, meeting rooms and event spaces as well as Cove Bar & Poolside dining there is plenty for our guests to enjoy while at Peppers. There is so much to do on your days off! Head north to the Gold Coast to explore urban lifestyle or take a quick drive south and find yourself in Byron Bay!

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills And Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.