Room Attendant

Accor; Sunshine Beach; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

ALL Heartist Membership - discounts on

Family & Friends Discounts

ALL Loyalty Program - rewards

Learn Your Way - training platforms

Build Your Network - global teams

Worldwide Opportunities - career paths

Job summary

Peppers Noosa Resort & Villas, part of the Accor family, seeks a Room Attendant to join the Housekeeping team on the Sunshine Coast. You will clean guest rooms to high standards, manage linen and surface care, and ensure a welcoming, safe environment for guests.

Strong attention to detail, reliable transport, and the ability to work weekends or holidays will help you excel in this role within a dynamic hospitality setting.

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Warm and welcoming communication style with guests and team members.
• Eye for detail, efficient, and able to manage time well.
• Physically capable for a role involving moving between rooms and stairs.
• Enjoy collaborating with colleagues from diverse backgrounds.
• Reliable transport and availability for weekends and public holidays.

Responsibilities

• Thoroughly clean all guest room areas, change linens, clean bathrooms and wipe surfaces to a pristine standard.
• Follow established guidelines to meet the hotel’s impeccable standards.
• Restock and organise housekeeping trolleys; keep equipment ready.
• Use cleaning materials safely and adhere to safety protocols.
• Respect guest privacy and security at all times.
• Report maintenance issues promptly to ensure a flawless stay.

Skills

Room cleaning

Attention to detail

Time management

Team collaboration

Guest service

Flexibility

Job description

Peppers Noosa Resort & Villas is nestled in the serenity of Noosa National Park offering a range of premium accommodation from studio to four bedroom Apartments and Villas. Park & Cove situated atop of Peppers Noosa Resort & Villas offers dining experiences for up to 80 patrons with a philosophy that celebrates the people, produce, history and culture unique to the Sunshine Coast. Surrounded by nature, in Noosa you will find a tapestry of waterways, untouched national parks and wide-open beaches to explore and make your own during your down time.

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills And Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours.