Room Attendant

BreakFree Hotels, Resorts and Apartments; Gold Coast City; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless (ALL)

Job summary

BreakFree Imperial Surf invites applications for a dedicated Room Attendant to uphold pristine guest rooms and support a seamless housekeeping operation on the Gold Coast. You will clean rooms to a high standard, restock trolleys, and maintain safety and privacy for guests, while collaborating with teammates to ensure a memorable stay.

As part of a global Accor portfolio, you will have access to ALL Heartist Membership perks, staff discounts, and Accor's training platforms to help you grow in

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks.

Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills

Attention to detail

Time management

Team collaboration

Customer service

Job description

BreakFree Hotels, Resorts and Apartments – Surfers Paradise QLD

BreakFree Imperial Surf is conveniently located a brief stroll away from the hustle and bustle of Surfers Paradise. This property boasts breathtaking ocean and Gold Coast skyline views from one and two bedroom self-contained apartments, as well as a two bedroom sub-penthouse. There is also a range of facilities including pools, tennis court, and BBQ areas for guests to utilise. When you are off the clock, the Gold Coast awaits your exploration! Embrace your inner tourist by adventuring to the famous theme parks, head further south to unwind with the laid-back atmosphere of Burleigh, or go chasing waterfalls in the hinterlands!

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression

Work diligently within the established guidelines to achieve the impeccable standards we hold dear

Maintain and restock housekeeping trolleys, keeping them organised and well equipped

Use cleaning materials with care and adhere to safety protocols to ensure a secure environment

Respect guest privacy and security, upholding our commitment to their comfort

Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

Previous experience as a cleaner or room attendant is a plus

Your communication style is warm and welcoming where guests and team members alike feel right at home around you!

You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks

You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways

You embrace collaborating with colleagues from various backgrounds

Reliable transportation and availability to work a variety of shifts including weekends and public holidays

ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!

Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you

Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays

Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy

Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.