Retirement Living Sales Coordinator: Grow Occupancy

Garden Village; Port Macquarie; On-site; AUD 80,000 - 105,000; Full time

Job summary

Garden Village in Port Macquarie is seeking a Retirement Living Sales Coordinator to drive occupancy and revenue across our retirement living portfolio. You will manage the sales journey from initial enquiry to settlement and move-in, delivering a welcoming resident experience and strong commercial outcomes.

You will build relationships with prospective residents, families and referral partners, conduct village tours, coordinate marketing activities and support events.

Qualifications

• Experience in retirement living sales or comparable customer-focused sales environments.
• Proven track record achieving sales, occupancy or revenue targets.
• Strong CRM and stakeholder engagement skills.
• Excellent presentation and negotiation abilities.
• Experience managing sales pipelines and CRM systems.
• Experience coordinating contractual, settlement or property transaction processes.
• Sound commercial awareness and business development capability.
• Current Class C Driver Licence.
• National Police Check (or willingness to obtain).
• Real Estate Licence or Certificate of Registration.
• Experience within retirement living, aged care, seniors housing or lifestyle communities.
• Understanding of retirement village legislation and contractual arrangements.
• Marketing, advertising or promotional campaign experience.
• Existing professional networks within the Port Macquarie region

Responsibilities

• Drive retirement living sales and occupancy growth, managing the sales process from initial enquiry through to settlement and move-in.
• Build and maintain strong relationships with prospective residents, families and referral partners, providing personalised guidance and support throughout the customer journey.
• Conduct village tours, inspections and appointments, promoting Garden Village's retirement living lifestyle, services and accommodation options.
• Coordinate marketing initiatives, promotional activities, open days and community events to generate enquiries and increase brand awareness.

Skills

Retirement sales

CRM management

Negotiation skills

Stakeholder engagement

Presentation skills

Sales pipeline

Marketing coordination

Driving licence

Police check

Education

Real Estate Licence

First Aid Certificate

Tools

CRM software

Job description

Garden Village in Port Macquarie is seeking a Retirement Living Sales Coordinator to drive occupancy and revenue across our retirement living portfolio. You will manage the sales journey from initial enquiry to settlement and move-in, delivering a welcoming resident experience and strong commercial outcomes.

You will build relationships with prospective residents, families and referral partners, conduct village tours, coordinate marketing activities and support events.