Senior Sales Manager, Retirement Living Growth

Anglicare Sydney; Northern Beaches; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Salary packaging benefits

Accommodation & meals allowance

Professional development

Retailer discounts

EAP & Fitness Passport

Job summary

Anglicare Sydney is seeking a Senior Sales Manager to lead the retirement living sales journey across our communities. You will drive occupancy, guide prospective residents and their families through decision-making, and work onsite across villages with regular travel between sites.

You will enjoy relationship-based selling, strong CRM use, and collaboration with marketing and operations to deliver exceptional customer experiences.

Qualifications

• Experience in retirement living or similar customer-facing sales.
• Ability to build rapport and maintain strong customer relationships.
• Strong communication, negotiation and presentation skills.
• Experience managing a sales pipeline and achieving targets.
• Valid driver’s licence and willingness to travel between villages.

Responsibilities

• Drive sales performance and occupancy across assigned retirement living communities.
• Manage the customer journey from enquiry through to contract exchange and settlement.
• Conduct tours, presentations, open days and customer engagement activities.
• Build and maintain strong relationships with prospective residents and their families.
• Maintain an active sales pipeline and provide accurate forecasting and reporting.
• Collaborate with marketing and operational teams to maximise lead conversion and customer experience.
• Represent Anglicare at community events and promotional activities.
• Contribute to continuous improvement initiatives to enhance sales capability and customer experience.

Skills

Sales experience

Customer engagement

Negotiation skills

Presentation skills

Tools

CRM software

Job description

Anglicare Sydney is seeking a Senior Sales Manager to lead the retirement living sales journey across our communities. You will drive occupancy, guide prospective residents and their families through decision-making, and work onsite across villages with regular travel between sites.

You will enjoy relationship-based selling, strong CRM use, and collaboration with marketing and operations to deliver exceptional customer experiences.