Retirement Living Sales Consultant

Bolton Clarke; Melbourne; Vor Ort; AUD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Salary packaging up to $15,900 + $2,65

Additional purchased leave

Employee Assistance Program

Career development opportunities

Zusammenfassung

Bolton Clarke, Australia’s largest independent not-for-profit aged care provider, seeks an experienced Sales Consultant at Callisto Retirement Living in Bundoora. You will own both first sales and resales, guiding prospective residents from inquiry and tours through to settlement while hitting sales targets.

In this relationship-driven role, you’ll nurture prospects, conduct village tours, manage enquiries, and collaborate with Marketing and the wider sales team to create campaigns and local

Qualifikationen

• Proven B2C sales experience with demonstrated results.
• Strong relationship-building skills and a genuine customer-first approach.
• Experience nurturing customers through a considered or longer-term sales journey.
• Confidence generating opportunities and converting enquiries into sales.
• Excellent communication, negotiation and influencing skills.
• A proactive, self-motivated approach and confidence working autonomously.
• The ability to adapt your sales style to different customers and circumstances.
• Confidence working with CRM systems and other sales technology.
• Experience in retirement living, aged care, property or real estate will be highly regarded.

Aufgaben

• Manage the end-to-end sales journey across first sales and resales.
• Respond to new enquiries and nurture prospective residents from initial contact through to settlement.
• Conduct village tours and build trusted relationships with prospective residents and their families.
• Proactively manage your enquiry database and maintain regular contact with prospective residents.
• Identify opportunities to generate enquiries and convert prospects in a competitive market.
• Work closely with Marketing and the wider sales team on campaigns, events and local sales initiatives.
• Research local market conditions and competitor activity to identify opportunities.
• Adapt your sales approach to suit different customers, needs and circumstances.
• Maintain accurate customer and sales activity through CRM and internal systems.
• Monitor sales activity and contribute to improving occupancy and overall village performance.

Kenntnisse

B2C sales experience

Relationship-building

Longer-term sales journey

Opportunity generation

Communication & negotiation

Autonomy & self-motivation

Adaptability to customers

CRM systems & sales tech

Experience in retirement living/aged‑c

Tools

CRM software

Jobbeschreibung

Bolton Clarke is Australia's largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support people to live independently at home and across our 42 retirement living communities and 87 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

We are seeking an experienced Sales Consultant to drive sales at Callisto Retirement Living in Bundoora. Taking ownership of both first sales and resales, you will manage prospective residents from their initial enquiry and village tour through to decision and settlement.

Retirement living is a highly relationship-driven sales environment. Customers may take time to make their decision, so success is about more than closing a sale. You will build trusted relationships with prospective residents and their families, understand what matters to them and maintain meaningful contact throughout their journey. This is an opportunity for an experienced salesperson who enjoys a challenge and wants genuine ownership of their sales pipeline.

Key responsibilities:

• Manage the end-to-end sales journey across first sales and resales
• Respond to new enquiries and nurture prospective residents from initial contact through to settlement
• Conduct village tours and build trusted relationships with prospective residents and their families
• Proactively manage your enquiry database and maintain regular contact with prospective residents
• Identify opportunities to generate enquiries and convert prospects in a competitive market
• Work closely with Marketing and the wider sales team on campaigns, events and local sales initiatives
• Research local market conditions and competitor activity to identify opportunities
• Adapt your sales approach to suit different customers, needs and circumstances
• Maintain accurate customer and sales activity through CRM and internal systems
• Monitor sales activity and contribute to improving occupancy and overall village performance

About you
You are a motivated and customer-focused sales professional who knows how to build trust, understand individual needs and confidently guide people through an important purchasing decision. You are comfortable taking ownership of your pipeline, working towards sales targets and adapting your approach to different customers and market conditions.
You will bring:

• Proven B2C sales experience with demonstrated results
• Strong relationship-building skills and a genuine customer-first approach
• Experience nurturing customers through a considered or longer-term sales journey
• Confidence generating opportunities and converting enquiries into sales
• Excellent communication, negotiation and influencing skills
• A proactive, self-motivated approach and confidence working autonomously
• The ability to adapt your sales style to different customers and circumstances
• Confidence working with CRM systems and other sales technology
• Experience in retirement living, aged care, property or real estate will be highly regarded

Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work.

• Take ownership of sales within an established retirement living community
• Make a visible impact by building the prospect pipeline and driving village occupancy
• Work in a relationship-led sales environment where you can genuinely get to know your customers
• Enjoy autonomy while being supported by an experienced Victorian Retirement Living sales team
• Work closely with Marketing and Operations to create new sales opportunities
• Join a growing Retirement Living portfolio with opportunities to develop your career
• Salary packaging benefits of up to $15,900 plus $2,650 entertainment benefits
• Additional purchased leave opportunities
• Employee Assistance Program for you and your family
• A values-driven culture focused on improving lives every day

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.