Retirement Living Sales Consultant: Build Relationships

RSL Care RDNS Limited; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Private health insurance

Gym discounts

Employee Assistance Program

Job summary

Bolton Clarke is seeking an experienced Sales Consultant for Callisto Retirement Living in Bundoora. You will own the end-to-end sales journey from first contact through to settlement, nurturing inquiries, conducting tours, and building trusted relationships with residents and families.

You’ll work with Marketing on campaigns and campaigns, while using CRM to track activity and drive occupancy. The role rewards a proactive, autonomous salesperson with proven B2C experience, excellent

Qualifications

• Proven B2C sales experience with demonstrated results.
• Strong relationship-building skills and a genuine customer-first approach.
• Experience nurturing customers through a considered or longer-term sales journey.
• Confidence generating opportunities and converting enquiries into sales.
• Excellent communication, negotiation and influencing skills.
• Confidence with CRM systems and sales tools.

Responsibilities

• Manage the end-to-end sales journey across first sales and resales.
• Respond to new enquiries and nurture prospective residents from initial contact through to settlement.
• Conduct village tours and build trusted relationships with prospective residents and their families.
• Proactively manage your enquiry database and maintain regular contact with prospective residents.
• Identify opportunities to generate enquiries and convert prospects in a competitive market.
• Work closely with Marketing and the wider sales team on campaigns, events and local sales initiatives.
• Research local market conditions and competitor activity to identify opportunities.
• Adapt your sales approach to suit different customers and circumstances.
• Maintain accurate customer and sales activity through CRM and internal systems.
• Monitor sales activity and contribute to improving occupancy and overall village performance.

Skills

B2C sales

Relationship-building

Prospect nurturing

Consultative selling

Negotiation

CRM proficiency

Autonomy

Tools

CRM systems

Sales software

Job description

Bolton Clarke is seeking an experienced Sales Consultant for Callisto Retirement Living in Bundoora. You will own the end-to-end sales journey from first contact through to settlement, nurturing inquiries, conducting tours, and building trusted relationships with residents and families.

You’ll work with Marketing on campaigns and campaigns, while using CRM to track activity and drive occupancy. The role rewards a proactive, autonomous salesperson with proven B2C experience, excellent