Retirement Living Sales Consultant — End-to-End Nurture

Bolton Clarke Residential Aged Care Opportunities; Melbourne; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Private health insurance

Gym discounts

Employee Assistance Program

Salary packaging

Job summary

Bolton Clarke Group is seeking an experienced Sales Consultant to lead end-to-end sales for Callisto Retirement Living in Bundoora, Melbourne. You will own the sales pipeline from initial enquiry and village tour through to decision and settlement, building trusted relationships with prospective residents and their families.

This role thrives in a relationship-driven environment, focusing on long-term engagement, occupancy growth and collaboration with Marketing and the sales team.

Qualifications

• Proven B2C sales experience with demonstrated results.
• Strong relationship-building skills and a genuine customer-first approach.
• Experience nurturing customers through a considered or longer-term sales journey.
• Confidence generating opportunities and converting enquiries into sales.
• Excellent communication, negotiation and influencing skills.
• A proactive, self-motivated approach and confidence working autonomously.
• The ability to adapt your sales style to different customers and circumstances.
• Confidence working with CRM systems and other sales technology.
• Experience in retirement living, aged care, property or real estate will be highly regarded.

Responsibilities

• Manage the end-to-end sales journey across first sales and resales.
• Respond to new enquiries and nurture prospective residents from initial contact through to settlement.
• Conduct village tours and build trusted relationships with prospective residents and their families.
• Proactively manage your enquiry database and maintain regular contact with prospective residents.
• Identify opportunities to generate enquiries and convert prospects in a competitive market.
• Work closely with Marketing and the wider sales team on campaigns, events and local sales initiatives.
• Research local market conditions and competitor activity to identify opportunities.
• Adapt your sales approach to suit different customers, needs and circumstances.
• Maintain accurate customer and sales activity through CRM and internal systems.
• Monitor sales activity and contribute to improving occupancy and overall village performance.

Job description

Bolton Clarke Group is seeking an experienced Sales Consultant to lead end-to-end sales for Callisto Retirement Living in Bundoora, Melbourne. You will own the sales pipeline from initial enquiry and village tour through to decision and settlement, building trusted relationships with prospective residents and their families.

This role thrives in a relationship-driven environment, focusing on long-term engagement, occupancy growth and collaboration with Marketing and the sales team.