End-to-End Retirement Living Sales Specialist

Bolton Clarke Careers; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Salary packaging

Private health insurance

Gym discounts

Employee Assistance Program

Career development opportunities

Job summary

Bolton Clarke Group seeks an experienced Sales Consultant to drive sales at Callisto Retirement Living in Bundoora. You will manage first sales and resales, guiding prospective residents from enquiry to settlement with a relationship-driven approach.

You’ll build trusted connections, manage your pipeline, and work with Marketing on local campaigns while staying focused on occupancy and village performance. This role values a proactive, customer-first mindset.

Qualifications

• Proven B2C sales experience with demonstrated results.
• Strong relationship-building skills and a genuine customer-first approach.
• Experience nurturing customers through a considered or longer-term sales journey.
• Confidence generating opportunities and converting enquiries into sales.
• Excellent communication, negotiation and influencing skills.
• Proactive, self-motivated and able to work autonomously.
• Ability to adapt sales style to different customers and circumstances.
• Experience with CRM systems and sales technology.

Responsibilities

• Manage the end-to-end sales journey across first sales and resales.
• Respond to new enquiries and nurture prospective residents from initial contact through to settlement.
• Conduct village tours and build trusted relationships with prospective residents and their families.
• Proactively manage your enquiry database and maintain regular contact with prospective residents.
• Identify opportunities to generate enquiries and convert prospects in a competitive market.
• Work closely with Marketing and the wider sales team on campaigns, events and local sales initiatives.
• Research local market conditions and competitor activity to identify opportunities.
• Adapt your sales approach to suit different customers and circumstances.
• Maintain accurate customer and sales activity through CRM and internal systems.
• Monitor sales activity and contribute to improving occupancy and village performance.

Skills

B2C sales

Relationship building

Long-sales journey

Prospecting & closing

Negotiation & influence

Autonomy

CRM systems

Retirement living/aged care

Tools

CRM systems

Job description

Bolton Clarke Group seeks an experienced Sales Consultant to drive sales at Callisto Retirement Living in Bundoora. You will manage first sales and resales, guiding prospective residents from enquiry to settlement with a relationship-driven approach.

You’ll build trusted connections, manage your pipeline, and work with Marketing on local campaigns while staying focused on occupancy and village performance. This role values a proactive, customer-first mindset.