Flexible Tech Retail Consultant: Service & Sales

Telstra Corporation; Melbourne; On-site; AUD 44,000 - 51,000; Full time

Benefits offered by this job

12% Superannuation

Telstra discounts 30%

Parental leave 16 weeks

Future Ready training

Flexible hours

Learning programs

Job summary

Telstra Melbourne is seeking a Retail Customer Service & Sales Consultant to help customers pick the right products, activate services and troubleshoot simple issues. You’ll be the trusted tech expert, delivering exceptional experiences in-store and supporting store goals.

Join a brand celebrated for its Aussie heritage and flexible working options, with opportunities for training, career growth and generous benefits as you build lasting customer relationships.

Qualifications

• Excellent communication and customer service skills.
• Ability to meet and exceed sales targets and KPIs.
• Comfort with learning new products and services.

Responsibilities

• Deliver Exceptional Customer Experiences by helping customers choose products and services.
• Be the Go-To Tech Expert with up-to-date knowledge of Telstra offerings.
• Achieve and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with the team to create a welcoming store environment.

Skills

Customer service

Communication

Sales

Teamwork

Job description

Telstra Melbourne is seeking a Retail Customer Service & Sales Consultant to help customers pick the right products, activate services and troubleshoot simple issues. You’ll be the trusted tech expert, delivering exceptional experiences in-store and supporting store goals.

Join a brand celebrated for its Aussie heritage and flexible working options, with opportunities for training, career growth and generous benefits as you build lasting customer relationships.