In-Store Tech & Customer Solutions Consultant

Telstra Corporation; City of Melbourne; Hybrid; AUD 30,000 - 47,000; Part time

Benefits offered by this job

30% off Telstra services

Exclusive discounts across 240 brands

Flexible parental leave

Unlimited learning programs

Monthly performance rewards

Job summary

Telstra Retail is hiring a Customer Service & Sales Consultant in Melbourne. The role focuses on delivering exceptional in-store service, guiding customers to the right Telstra products and services and driving sales performance in a dynamic retail environment.

Join Telstra and enjoy opportunities to learn cutting-edge technology, participate in flexible shifts (casual, part-time and full-time), and be part of a iconic Aussie brand with strong customer focus.

Qualifications

• Experience in a customer-facing role.
• Ability to develop customised solutions for customers.
• Drive to reach (and exceed) sales targets and KPIs.
• Positive and resilient approach to customer service.

Responsibilities

• Provide an exceptional in-store customer journey and help customers connect faster, better and smarter.
• Identify products and services to transform customers’ telecommunications experience.
• Build rapport with a variety of customers and tailor solutions to their needs.

Skills

Customer connection

Sales mindset

KPI achievement

Job description

Telstra Retail is hiring a Customer Service & Sales Consultant in Melbourne. The role focuses on delivering exceptional in-store service, guiding customers to the right Telstra products and services and driving sales performance in a dynamic retail environment.

Join Telstra and enjoy opportunities to learn cutting-edge technology, participate in flexible shifts (casual, part-time and full-time), and be part of a iconic Aussie brand with strong customer focus.