Retail Tech Sales & Service Consultant

Telstra Corporation; Australia; On-site; AUD 66,000 - 81,000; Full time

Benefits offered by this job

Telstra service discounts

240+ brand offers

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave up to 4 weeks

Job summary

Telstra Corporation in Australia is seeking a Retail Customer Service & Sales Consultant to help customers choose products, activate services, and resolve basic issues. You will be the trusted tech expert, delivering exceptional service and contributing to store performance.

You will drive sales through consultative selling, collaborate with your team, and enjoy a comprehensive benefits package, including competitive pay and staff perks.

Qualifications

• Strong communication and interpersonal skills.
• Ability to upsell and meet KPIs.
• Customer-focused with a positive attitude.

Responsibilities

• Assist customers in selecting products and services.
• Activate services and troubleshoot basic issues.
• Deliver friendly, knowledgeable in-store support and drive sales performance.

Skills

Communication

Solution oriented

Sales

Learning

Resilience

Customer experience

Job description

Telstra Corporation in Australia is seeking a Retail Customer Service & Sales Consultant to help customers choose products, activate services, and resolve basic issues. You will be the trusted tech expert, delivering exceptional service and contributing to store performance.

You will drive sales through consultative selling, collaborate with your team, and enjoy a comprehensive benefits package, including competitive pay and staff perks.