Retail Tech Sales Consultant – Customer Experience Pro

Bloomreach; Port Macquarie; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

30% Telstra services discounts

240+ brand partner offers

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Up to 4 weeks additional leave

17,000 learning programs (LinkedIn)

Job summary

Telstra Retail is seeking a Customer Service & Sales Consultant to create exceptional in-store experiences and guide customers to the right Telstra products and services. You’ll be part of a supportive team and play a key role in delivering a connected and positive customer journey.

You’ll use your communication skills and product knowledge to tailor solutions, meet KPIs, and contribute to team goals in a dynamic retail environment.

Qualifications

• Excellent communication skills and ability to connect with customers.
• Solution-oriented with the ability to tailor recommendations.
• Sales-driven with KPI focus and target achievement.
• Willingness to learn about Telstra products and services.
• Positive, resilient attitude in a fast-paced environment.
• Previous customer-facing experience is a plus but not required.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Act as the in-store tech expert, staying up-to-date with gadgets and services.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with the team to maintain a welcoming store environment.

Skills

Communication

Solution-oriented

Sales drive

Lifelong learning

Resilience

Customer-facing experience

Job description

Telstra Retail is seeking a Customer Service & Sales Consultant to create exceptional in-store experiences and guide customers to the right Telstra products and services. You’ll be part of a supportive team and play a key role in delivering a connected and positive customer journey.

You’ll use your communication skills and product knowledge to tailor solutions, meet KPIs, and contribute to team goals in a dynamic retail environment.