In-Store Tech Sales & Customer Experience Specialist

Beacon Lighting; Sydney; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

30% Telstra discount on services and 4

16 weeks of paid parental leave

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant to deliver an outstanding in-store experience, guiding customers to the best Telstra products and services. The role involves working across multiple locations and contributing to a connected Australian community.

Ideal candidates bring strong communication and a sales-driven mindset, with a willingness to learn and adapt in a fast-paced retail environment. Flexible hours and a collaborative team culture are emphasised.

Qualifications

• Excellent communication, written and verbal.
• Ability to meet sales targets and KPIs.
• Comfortable guiding customers to tech solutions.
• Willingness to learn about Telstra products and services.
• Positive attitude and adaptability in a fast-paced environment.
• Customer-facing experience is a plus but not required.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Be the go-to tech expert, staying up-to-date with gadgets and services.
• Achieve sales targets and KPIs while ensuring customers stay connected.
• Collaborate with the team to create a welcoming, supportive store environment.

Skills

Communication

Sales skills

Customer service

Problem solving

Learning mindset

Resilience

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant to deliver an outstanding in-store experience, guiding customers to the best Telstra products and services. The role involves working across multiple locations and contributing to a connected Australian community.

Ideal candidates bring strong communication and a sales-driven mindset, with a willingness to learn and adapt in a fast-paced retail environment. Flexible hours and a collaborative team culture are emphasised.