In-Store Tech Solutions & Sales Consultant

Telstra; Gladstone Regional; On-site; AUD 68,000 - 74,000; Full time

Benefits offered by this job

Discounts and perks

Brand partnerships

Parental leave

Extra day off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave

Learning programs

Flexible hours

Performance rewards

Inclusive culture

Job summary

Telstra is hiring a Retail Customer Service & Sales Consultant to help customers select the right products and services, ensuring a memorable store experience. You will be the go-to tech expert, guiding decisions with informed recommendations and expert knowledge of Telstra offerings.

In this role you will use consultative selling to meet targets and KPIs, collaborate with the team, and contribute to a welcoming store atmosphere.

Qualifications

• Strong communication and interpersonal skills.
• Ability to tailor solutions to customer needs.
• Proven or aspiring sales-focused approach.
• Willingness to learn about products and services.
• Positive attitude and adaptability in a fast-paced retail environment.
• Experience with customers is a plus but not required.

Responsibilities

• Help customers find the right Telstra products and services.
• Stay up-to-date with latest gadgets and services to guide decisions.
• Meet and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to maintain a welcoming, productive store environment.

Skills

Great communication

Solution-oriented

Sales drive

Learning mindset

Resilience

Customer-facing

Job description

Telstra is hiring a Retail Customer Service & Sales Consultant to help customers select the right products and services, ensuring a memorable store experience. You will be the go-to tech expert, guiding decisions with informed recommendations and expert knowledge of Telstra offerings.

In this role you will use consultative selling to meet targets and KPIs, collaborate with the team, and contribute to a welcoming store atmosphere.