Retail Tech Consultant: Elevate Customer Experience & Sales

Telstra Corporation; Melbourne; On-site; AUD 66,000 - 81,000; Full time

Benefits offered by this job

Telstra discounts

Paid parental leave

Learning programs

Flexible hours

Job summary

Telstra Retail in Melbourne is looking for a Full Time Retail Customer Service & Sales Consultant who helps customers find the right products and services, activates them, and troubleshoots basic issues. You will contribute to store performance by delivering exceptional experiences and using consultative selling to meet KPI targets.

You’ll join an iconic Aussie brand with flexible hours and strong learning programs, generous leave options, and employee discounts.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Job description

Telstra Retail in Melbourne is looking for a Full Time Retail Customer Service & Sales Consultant who helps customers find the right products and services, activates them, and troubleshoots basic issues. You will contribute to store performance by delivering exceptional experiences and using consultative selling to meet KPI targets.

You’ll join an iconic Aussie brand with flexible hours and strong learning programs, generous leave options, and employee discounts.