Retail Tech Consultant: Flexible Hours & Sales

Telstra; Broadmeadows; On-site; AUD 66,000 - 81,000; Full time

Benefits offered by this job

Generous discounts

16 weeks paid parental leave

Telstra Extra Day Off

Flexible working hours

Job summary

Telstra in Broadmeadows is seeking a full-time Retail Customer Service & Sales Consultant to deliver outstanding customer experiences, assist with product selection and service activation, and troubleshoot basic issues.

You will stay up-to-date with the latest gadgets, provide informed guidance, and work with your team to achieve store goals while maintaining Telstra's iconic brand values.

Qualifications

• Excellent communication with customers.
• Ability to tailor solutions for each customer.
• Strong drive to meet and exceed sales targets.
• Willingness to learn in a dynamic environment.
• Resilient and positive in busy periods.
• Customer-facing experience is a plus.

Responsibilities

• Help customers select products and activate services.
• Provide informed guidance on gadgets and services.
• Meet and exceed sales targets and KPIs.
• Collaborate with team to create a welcoming store environment.

Skills

Communication skills

Solution oriented

Sales drive

Learning agility

Resilience

Customer facing

Job description

Telstra in Broadmeadows is seeking a full-time Retail Customer Service & Sales Consultant to deliver outstanding customer experiences, assist with product selection and service activation, and troubleshoot basic issues.

You will stay up-to-date with the latest gadgets, provide informed guidance, and work with your team to achieve store goals while maintaining Telstra's iconic brand values.