Tech-Savvy Retail Sales & Service Consultant

Telstra; Melbourne; On-site; AUD 66,000 - 81,000; Full time

Benefits offered by this job

Discounts on Telstra services

Paid parental leave

Extra day off

Diversity & inclusion

Career development

Job summary

Telstra Retail is seeking a Retail Customer Service & Sales Consultant to join our iconic Australian brand in Melbourne. You will guide customers to tech solutions, deliver memorable service, and contribute to a high-performing team.

You'll stay up-to-date with gadgets and services, using consultative selling to meet KPIs while delivering a great in-store experience. Flexible hours and supportive parental leave are available.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in retail or customer service preferred.
• Ability to meet sales targets and KPIs.

Responsibilities

• Deliver exceptional customer experiences and help customers select products or services.
• Stay informed about Telstra offerings to provide informed guidance.
• Meet and exceed sales targets while maintaining customer connectivity.
• Collaborate with team to create a welcoming store environment.

Skills

Communication

Customer service

Sales skills

Problem solving

Team player

Resilience

Job description

Telstra Retail is seeking a Retail Customer Service & Sales Consultant to join our iconic Australian brand in Melbourne. You will guide customers to tech solutions, deliver memorable service, and contribute to a high-performing team.

You'll stay up-to-date with gadgets and services, using consultative selling to meet KPIs while delivering a great in-store experience. Flexible hours and supportive parental leave are available.