Retail Tech Consultant: Customer Service & Sales

Telstra Corporation; Nairne; On-site; AUD 3,857,000 - 4,684,000; Full time

Benefits offered by this job

12% Superannuation

30% Telstra discounts

Job summary

Telstra Retail is seeking a Casual Customer Service & Sales Consultant to join our MT Barkers in-store team. You will help customers choose products, activate services and resolve basic issues while delivering a positive, confident experience that reflects Telstra’s brand.

Your role will involve consultative selling, achieving KPIs and collaborating with the team to support store goals. You will stay up-to-date with the latest devices and services, bringing a solutions-oriented approach to every

Qualifications

• Experience in customer service is preferred.
• Ability to meet sales targets and KPIs.
• Willingness to learn Telstra products and services.
• Strong communication and problem-solving skills.

Responsibilities

• Assist customers with product selection, service activation and troubleshooting.
• Promote Telstra products and services and meet sales targets.
• Process transactions while maintaining store standards and customer experience.

Skills

Customer service

Sales skills

Communication

Problem solving

Job description

Telstra Retail is seeking a Casual Customer Service & Sales Consultant to join our MT Barkers in-store team. You will help customers choose products, activate services and resolve basic issues while delivering a positive, confident experience that reflects Telstra’s brand.

Your role will involve consultative selling, achieving KPIs and collaborating with the team to support store goals. You will stay up-to-date with the latest devices and services, bringing a solutions-oriented approach to every