Casual Retail Customer Service & Tech Sales

Telstra; Mount Barker; On-site; AUD 34,440,000 - 44,083,000; Part time

Benefits offered by this job

12% Superannuation

30% off Telstra services

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Flexible hours

Job summary

Telstra Retail in Mount Barker is seeking a Casual Customer Service & Sales Consultant to assist customers with product selection, service activation, and basic troubleshooting. You will create positive experiences through strong communication and adherence to retail standards.

Join Telstra, an iconic Aussie brand, and become the trusted expert helping customers find tech solutions that improve everyday lives, while delivering exceptional service and contributing to store performance.

Qualifications

• Strong communication skills and friendly demeanour.
• Ability to understand customer needs and offer appropriate solutions.
• Proactive and customer-focused with a collaborative mindset.
• Sales-driven mindset with KPI awareness.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose products and services.
• Act as the in-store tech expert, providing informed guidance and solutions.
• Achieve and exceed sales targets and KPIs while maintaining customer connectivity.
• Collaborate with team to create a welcoming store environment and support goals.

Skills

Communication

Sales

Customer service

Problem solving

Job description

Telstra Retail in Mount Barker is seeking a Casual Customer Service & Sales Consultant to assist customers with product selection, service activation, and basic troubleshooting. You will create positive experiences through strong communication and adherence to retail standards.

Join Telstra, an iconic Aussie brand, and become the trusted expert helping customers find tech solutions that improve everyday lives, while delivering exceptional service and contributing to store performance.