Retail Tech Solutions Consultant - Flexible Hours & Growth

Telstra; Mount Barker; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Superannuation 12%

Telstra Discounts 30%

Parental Leave 16 weeks

Extra Day Off

Gender Affirmation Leave

Cultural Leave

Blood Donor Leave

Additional Leave 4 weeks

LinkedIn Learning access

Flexible Hours

Performance Rewards

Job summary

Telstra Retail is looking for a Full Time Customer Service & Sales Consultant in Mount Barker to deliver exceptional in-store experiences, help customers select products and activate services, and troubleshoot basic issues. You’ll be part of a brand with a long-standing Australian heritage, focused on connecting customers and solving tech challenges.

You’ll combine friendly service with product knowledge to meet sales targets and drive customer satisfaction, while thriving in a dynamic retail

Qualifications

• Great Communication Skills
• Solution-Oriented Approach
• Sales Drive
• Passion for Learning
• Resilience and Positivity
• Customer-Facing Experience

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Job description

Telstra Retail is looking for a Full Time Customer Service & Sales Consultant in Mount Barker to deliver exceptional in-store experiences, help customers select products and activate services, and troubleshoot basic issues. You’ll be part of a brand with a long-standing Australian heritage, focused on connecting customers and solving tech challenges.

You’ll combine friendly service with product knowledge to meet sales targets and drive customer satisfaction, while thriving in a dynamic retail