Retail Tech Advisor & Sales Expert

Telstra; Brisbane; Sur place; AUD 39 000 - 56 000; Plein temps

Avantages offerts par ce poste

12% Superannuation

Employee Discounts

Parental Leave

Training & Growth

Flexible Hours

Recognition Program

Inclusive Culture

Résumé du poste

Telstra is seeking a Retail Customer Service & Sales Consultant in Brisbane to deliver exceptional customer experiences and expert guidance on technology solutions. You will help customers select products and services, while meeting sales targets and KPIs and maintaining a friendly, knowledgeable presence in-store.

You'll be part of Telstra's iconic brand, with opportunities for growth, flexible hours, and a focus on customer-first service in a diverse and inclusive team.

Qualifications

• Excellent communication and interpersonal skills for in-store customer interactions.
• Ability to tailor solutions to customer needs.
• Motivation to achieve and exceed sales targets and KPIs.
• Willingness to learn about Telstra products and services.

Responsabilités

• Deliver exceptional customer experiences by helping customers find right products and services.
• Be the go-to tech expert, staying up-to-date with gadgets and services.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with team to create an inclusive, supportive store environment.

Connaissances

Great communication

Solution-oriented

Sales drive

Learning mindset

Resilience

Customer-facing experience

Description du poste

Telstra is seeking a Retail Customer Service & Sales Consultant in Brisbane to deliver exceptional customer experiences and expert guidance on technology solutions. You will help customers select products and services, while meeting sales targets and KPIs and maintaining a friendly, knowledgeable presence in-store.

You'll be part of Telstra's iconic brand, with opportunities for growth, flexible hours, and a focus on customer-first service in a diverse and inclusive team.