Retail Tech Advisor & Customer Sales Pro

Telstra Corporation; City of Brisbane; Hybrid; AUD 63,000 - 85,000; Full time

Benefits offered by this job

12% Superannuation included

30% Telstra discounts

16 weeks of paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

4 weeks additional leave

Job summary

Telstra Retail MT Gravatt is seeking a full-time Customer Service & Sales Consultant to deliver exceptional customer experiences and expert guidance on Telstra products. You’ll help customers select services, activate products, and troubleshoot basic issues, contributing to store performance and customer satisfaction.

Join an iconic Australian brand that values flexibility, inclusivity, and growth. The role offers competitive remuneration, generous leave, and staff benefits designed to support

Qualifications

• Strong customer service and communication abilities.
• Ability to adapt solutions to individual customers.
• Track record of meeting sales targets and KPIs.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Skills

Great Communication Skills

Solution-Oriented

Sales Drive

Passion for Learning

Resilience and Positivity

Customer-Facing Experience

Job description

Telstra Retail MT Gravatt is seeking a full-time Customer Service & Sales Consultant to deliver exceptional customer experiences and expert guidance on Telstra products. You’ll help customers select services, activate products, and troubleshoot basic issues, contributing to store performance and customer satisfaction.

Join an iconic Australian brand that values flexibility, inclusivity, and growth. The role offers competitive remuneration, generous leave, and staff benefits designed to support