Retail Tech Advisor - Flexible Hours & Growth

Telstra; Emerald; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

30% discount on Telstra services & 240

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Up to 4 weeks additional leave

LinkedIn Learning access (17,000+)

Flexible working hours

Monthly performance rewards

Inclusive culture

Job summary

Telstra is looking for a Retail Customer Service & Sales Consultant in Queensland to help customers find tech solutions that enhance their lives. You’ll be the friendly in-store expert, delivering exceptional experiences and representing an iconic Aussie brand.

Join a diverse team with flexible hours, learning opportunities through LinkedIn Learning, generous leave options, and rewards for performance as you help customers stay connected and thrive.

Qualifications

• Excellent communication and customer service skills.
• Solution-oriented with the ability to tailor for each customer.
• Strong sales drive and willingness to learn.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Skills

Communication skills

Solution-oriented thinking

Sales drive

Learning mindset

Resilience & positivity

Customer-facing experience

Job description

Telstra is looking for a Retail Customer Service & Sales Consultant in Queensland to help customers find tech solutions that enhance their lives. You’ll be the friendly in-store expert, delivering exceptional experiences and representing an iconic Aussie brand.

Join a diverse team with flexible hours, learning opportunities through LinkedIn Learning, generous leave options, and rewards for performance as you help customers stay connected and thrive.