Tech-Savvy Retail Consultant: Customer Service & Sales

Telstra; Sunshine Coast Regional; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

30% Telstra discount on services and 4

16 weeks parental leave

LinkedIn Learning access to 17,000+课程

Flexible working hours

Monthly performance rewards

Inclusive culture

Job summary

Telstra is hiring a Retail Customer Service & Sales Consultant across multiple locations in Queensland. You will help customers find ideal tech solutions, stay current with Telstra services, and drive sales while delivering friendly, expert service. Join an iconic Australian brand that values diversity and personal growth.

The role focuses on delivering memorable customer experiences, meeting KPIs, and contributing to a collaborative team environment in a retail setting.

Qualifications

• Excellent communication skills with customers.
• Ability to tailor solutions for each customer.
• Motivation to achieve and exceed sales targets and KPIs.
• Willingness to learn and grow in a dynamic environment.
• Positive, can-do attitude under busy conditions.
• Previous customer-facing experience is a plus.

Responsibilities

• Deliver exceptional customer experiences by guiding product and service choices.
• Be the go-to tech expert and stay updated on Telstra offerings.
• Meet and exceed sales targets and KPIs through consultative selling.
• Collaborate with store team to create a welcoming, supportive environment.

Skills

Great communication

Solution-oriented

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra is hiring a Retail Customer Service & Sales Consultant across multiple locations in Queensland. You will help customers find ideal tech solutions, stay current with Telstra services, and drive sales while delivering friendly, expert service. Join an iconic Australian brand that values diversity and personal growth.

The role focuses on delivering memorable customer experiences, meeting KPIs, and contributing to a collaborative team environment in a retail setting.