Retail Tech Advisor: Customer Solutions & Sales

Telstra Corporation; Victor Harbor; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

12% Superannuation

30% Telstra discount

16 weeks parental leave

Flexible hours

Training & career growth

Monthly performance rewards

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant in Victor Harbor to help customers select products, activate services and troubleshoot basics. You’ll deliver friendly, knowledgeable service in a fast-paced store, contributing to customer satisfaction and store performance.

Join an iconic Australian brand that supports your growth with training, flexible hours, and a strong team culture. No prior Telstra experience required, just enthusiasm and a customer-first mindset.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in sales or customer service is a plus.
• Ability to learn products and services quickly.
• Resilient, positive and customer-focused.
• Enthusiasm for technology and helping customers.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Be the go-to tech expert, offering informed guidance and solutions.
• Meet and strive to exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to create a welcoming environment that supports store goals.

Skills

Great communication

Sales drive

Solution-oriented

Customer-facing experience

Willingness to learn

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant in Victor Harbor to help customers select products, activate services and troubleshoot basics. You’ll deliver friendly, knowledgeable service in a fast-paced store, contributing to customer satisfaction and store performance.

Join an iconic Australian brand that supports your growth with training, flexible hours, and a strong team culture. No prior Telstra experience required, just enthusiasm and a customer-first mindset.