Retail Tech Advisor: Customer Experience & Sales (Flexible Hours)

Telstra; Adelaide; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

12% Superannuation

Staff discounts (Telstra services + 3,

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant to join its iconic Australian brand in Adelaide. You’ll help customers find the right tech solutions, stay current on devices and services, and work toward store KPIs in a friendly, collaborative environment.

You’ll be part of a diverse Telstra Retail team, delivering outstanding service while enjoying flexible hours and opportunities for growth and recognition.

Qualifications

• Excellent communication and interpersonal skills for customer interactions.
• Ability to listen, understand needs and tailor solutions.
• Proven drive to meet or exceed sales KPIs and targets.
• Enthusiasm for learning about products and services.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose products and services.
• Stay updated on Telstra gadgets and services to provide informed guidance.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with team to create a welcoming store environment.

Skills

Great communication

Solution oriented

Sales drive

Learning mindset

Resilience & positivity

Customer-facing experience

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant to join its iconic Australian brand in Adelaide. You’ll help customers find the right tech solutions, stay current on devices and services, and work toward store KPIs in a friendly, collaborative environment.

You’ll be part of a diverse Telstra Retail team, delivering outstanding service while enjoying flexible hours and opportunities for growth and recognition.