Retail Tech Advisor: Customer Delight & Sales

Aldi Stores; Mackay Regional; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

30% Telstra service discount

Discount with 240+ brands and partners

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional 4 weeks of leave

Future Ready program

Job summary

Telstra Retail in Mackay is seeking a customer-focused Sales Consultant to deliver an outstanding in-store experience and guide customers to the right Telstra products and services. You will contribute to a collaborative team environment and drive KPI achievement through consultative selling.

This role emphasizes listening to customer needs, staying informed on the latest devices, and supporting customers throughout their journey with Telstra. Training and growth opportunities are provided.

Qualifications

• Excellent communication with customers in-store.
• Ability to tailor solutions to individual customers.
• Strong sales mindset with KPI focus.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Skills

Great Communication Skills

Solution-Oriented

Sales Drive

Customer-Facing Experience

Job description

Telstra Retail in Mackay is seeking a customer-focused Sales Consultant to deliver an outstanding in-store experience and guide customers to the right Telstra products and services. You will contribute to a collaborative team environment and drive KPI achievement through consultative selling.

This role emphasizes listening to customer needs, staying informed on the latest devices, and supporting customers throughout their journey with Telstra. Training and growth opportunities are provided.