In-Store Tech & Service Sales Consultant

Trit House; Gold Coast City; On-site; AUD 64,000 - 78,000; Full time

Benefits offered by this job

12% Superannuation

30% Telstra discounts

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Up to 4 weeks additional leave

Learning programs via LinkedIn

Performance rewards

Job summary

Telstra Retail is seeking a Customer Service & Sales Consultant for Mackay. You will deliver outstanding in-store customer experiences, acting as a tech expert and guiding customers to fit the right Telstra products and services.

The role emphasizes collaboration, sales achievement, and maintaining a welcoming team environment. You'll be part of a dynamic retail team, with emphasis on up-to-date product knowledge, excellent communication, and delivering a memorable customer journey while hitting

Qualifications

• Strong communication skills with customers
• Ability to understand customer needs and recommend solutions
• Comfort with product information and services

Responsibilities

• Deliver exceptional customer experiences and guide customers to suitable products and services
• Be the go-to tech expert and stay updated on gadgets and Telstra services
• Meet and exceed sales targets and KPIs while keeping customers connected
• Collaborate with team to maintain a welcoming store environment

Skills

Communication

Sales-driven

Customer service

Team collaboration

Job description

Telstra Retail is seeking a Customer Service & Sales Consultant for Mackay. You will deliver outstanding in-store customer experiences, acting as a tech expert and guiding customers to fit the right Telstra products and services.

The role emphasizes collaboration, sales achievement, and maintaining a welcoming team environment. You'll be part of a dynamic retail team, with emphasis on up-to-date product knowledge, excellent communication, and delivering a memorable customer journey while hitting