Tech-Savvy Retail Sales & Service Consultant

Telstra; Mackay Regional; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Generous discounts

Paid parental leave

Future Ready program

Flexible hours

Recognition programs

Inclusive culture

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant in Mackay/Mount Pleasant to help customers find the best tech solutions while delivering exceptional service. You’ll be the trusted expert, guiding purchases and technologies that fit customer needs, and working with a team to hit store goals.

Join an iconic Australian brand with a focus on development, flexible working options, and a culture that values inclusion.

Qualifications

• Excellent communication and customer service skills.
• Ability to translate customer needs into tech solutions.
• Strong sales drive with a KPI focus.
• Comfortable in a fast-paced retail environment.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs.
• Be the Go-To Tech Expert: Stay up-to-date with gadgets and services, offering informed guidance.
• Achieve and Excel: Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with your team to create a welcoming, supportive store environment.

Skills

Customer service

Communication

Sales

Teamwork

Problem solving

Resilience

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant in Mackay/Mount Pleasant to help customers find the best tech solutions while delivering exceptional service. You’ll be the trusted expert, guiding purchases and technologies that fit customer needs, and working with a team to hit store goals.

Join an iconic Australian brand with a focus on development, flexible working options, and a culture that values inclusion.