Retail Team Lead - Training, Rostering & Store Ops

Reddy Express; New South Wales; On-site; AUD 60,000 - 75,000; Full time

Job summary

Reddy Express Brookvale is seeking an Assistant Manager to support day-to-day store operations, drive customer service excellence, and contribute to team development.

You will oversee rostering, stock control, reporting, and ensure adherence to health and safety policies, while coaching staff to meet brand standards and achieve sales goals. This role involves hands-on leadership in a busy retail setting with potential for career progression.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication and customer service skills.
• Ability to lead training and develop others.

Responsibilities

• Assist with day-to-day store operations and customer service.
• Lead team training, rostering, and performance coaching.
• Oversee stock management, reporting, and health & safety compliance.

Skills

Leadership

Communication

Customer service

Teamwork

Adaptability

Attention to detail

Career development

Job description

Reddy Express Brookvale is seeking an Assistant Manager to support day-to-day store operations, drive customer service excellence, and contribute to team development.

You will oversee rostering, stock control, reporting, and ensure adherence to health and safety policies, while coaching staff to meet brand standards and achieve sales goals. This role involves hands-on leadership in a busy retail setting with potential for career progression.