Retail Team Lead - Service, Training & Operations

OTR; Cairns Regional; On-site; AUD 55,000 - 75,000; Full time

Job summary

Reddy Express is seeking an Assistant Manager to support day-to-day store operations, oversee customer service, and lead a small team.

You will handle rostering, stock control, reporting, and ensure health and safety policies are followed, while mentoring teammates to grow their skills.

Join OTR Group for a dynamic retail career focused on service excellence and opportunities for development.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication and customer service skills.
• Ability to train and develop others.
• Adaptable and detail-oriented with a teamwork mindset.

Responsibilities

• Assist with day-to-day store operations.
• Provide excellent customer service and train team members.
• Manage rostering, stock, and reporting.
• Ensure adherence to health and safety policies and procedures.

Skills

Leadership experience

Customer service

Communication skills

Training and development

Teamwork

Adaptability

Attention to detail

Job description

Reddy Express is seeking an Assistant Manager to support day-to-day store operations, oversee customer service, and lead a small team.

You will handle rostering, stock control, reporting, and ensure health and safety policies are followed, while mentoring teammates to grow their skills.

Join OTR Group for a dynamic retail career focused on service excellence and opportunities for development.