Retail Operations Lead & Training Coach

Reddy Express; Western Australia; On-site; AUD 55,000 - 75,000; Full time

Job summary

Reddy Express is seeking an Assistant Manager to oversee daily store operations in Western Australia. You will lead a team, drive customer service excellence, and ensure smooth rostering and stock control while upholding health and safety standards.

The role focuses on developing staff, delivering training, and maintaining high service levels in a fast-paced retail environment. You will report to the store leadership and contribute to store performance and customer satisfaction.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication and customer service skills.
• Ability to train others and develop staff.
• Adaptable and detail-oriented with a strong sense of teamwork.

Responsibilities

• Assist day-to-day store operations, including customer service and rostering.
• Manage stock, reporting, training, and health and safety compliance.

Skills

Leadership

Customer service

Communication

Team training

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express is seeking an Assistant Manager to oversee daily store operations in Western Australia. You will lead a team, drive customer service excellence, and ensure smooth rostering and stock control while upholding health and safety standards.

The role focuses on developing staff, delivering training, and maintaining high service levels in a fast-paced retail environment. You will report to the store leadership and contribute to store performance and customer satisfaction.