Retail Team Lead — Store Ops & Training

Otr Group; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

OTR Group is seeking an Assistant Manager for its Reddy Express store. The role focuses on day-to-day store operations, customer service excellence, and team development in a fast-paced retail environment.

You will lead staff, manage rostering and stock, and ensure safety standards and reporting are upheld. This is a hands-on leadership position in a retail setting within New South Wales.

Qualifications

• Experience leading teams in retail or hospitality settings.
• Strong communication and interpersonal skills.
• Demonstrated ability to train staff and manage daily store operations.
• Comfortable with rostering, stock management, and reporting.

Responsibilities

• Assist with daily store operations and customer service.
• Lead and develop team members, provide training and feedback.
• Oversee rostering, stock management, and stock reporting.
• Ensure health and safety policies are followed.

Skills

Leadership

Communication

Customer service

Team training

Adaptability

Attention to detail

Teamwork

Job description

OTR Group is seeking an Assistant Manager for its Reddy Express store. The role focuses on day-to-day store operations, customer service excellence, and team development in a fast-paced retail environment.

You will lead staff, manage rostering and stock, and ensure safety standards and reporting are upheld. This is a hands-on leadership position in a retail setting within New South Wales.