Retail Assistant Manager — Team Leader & Ops

OTR; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Reddy Express, a division of OTR Group, is seeking an Assistant Manager to support daily store operations across our network. You will oversee customer service, coach staff, manage rosters, oversee stock control, and ensure reporting and health and safety compliance.

The role suits someone with retail/hospitality leadership and a passion for developing others, with strong communication and teamwork skills.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication skills and customer service focus.
• Experience in training and developing teams.
• Ability to adapt to changing store needs.
• High attention to detail and accuracy.
• Strong sense of teamwork and collaboration.

Responsibilities

• Assist day-to-day store operations and customer service.
• Lead team training and development initiatives.
• Roster planning and stock management.
• Generate reports and ensure health and safety compliance.

Skills

Leadership

Communication

Customer service

Training

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express, a division of OTR Group, is seeking an Assistant Manager to support daily store operations across our network. You will oversee customer service, coach staff, manage rosters, oversee stock control, and ensure reporting and health and safety compliance.

The role suits someone with retail/hospitality leadership and a passion for developing others, with strong communication and teamwork skills.