Retail Store Manager — Lead Sales & Team Growth

ARM RETAIL PTY LTD; Yetholme; On-site; AUD 80,000 - 85,000; Full time

Job summary

ARM Retail Pty Ltd in Yetholme, NSW, is seeking an experienced Retail Manager to lead the day-to-day operations of a busy store. This full-time role focuses on customer service, staff performance, stock control, merchandising and store presentation to drive sales.

You will work with management to support growth, oversee rostering and training, ensure WHS compliance, and prepare reports for leadership. This position offers a competitive salary with superannuation and opportunities for development.

Qualifications

• At least one year of relevant retail management or supervisory experience.
• Diploma of Management or Diploma of Leadership and Management or another relevant management qualification.

Responsibilities

• Manage daily retail store operations, including opening and closing procedures.
• Supervise, train, roster and support retail sales staff.
• Prepare staff rosters to ensure appropriate coverage during trading hours.
• Maintain a high standard of customer service and resolve enquiries or complaints professionally.
• Monitor sales performance and implement strategies to improve sales and profitability.
• Manage stock ordering, receiving, pricing, inventory levels and stock rotation.
• Conduct regular stocktakes and investigate discrepancies, wastage or losses.
• Ensure merchandise is displayed attractively and in accordance with store standards.
• Monitor store cleanliness, safety, security and overall presentation.
• Assist with recruitment, onboarding and performance management of retail employees.
• Ensure compliance with workplace health and safety requirements and store policies.
• Prepare or assist with sales, stock and operational reports for management.

Skills

Retail management

Staff supervision

Customer service

Stock control

Merchandising

Sales reporting

Education

Diploma of Management

Diploma of Leadership and Management

Tools

MS Office

Job description

ARM Retail Pty Ltd in Yetholme, NSW, is seeking an experienced Retail Manager to lead the day-to-day operations of a busy store. This full-time role focuses on customer service, staff performance, stock control, merchandising and store presentation to drive sales.

You will work with management to support growth, oversee rostering and training, ensure WHS compliance, and prepare reports for leadership. This position offers a competitive salary with superannuation and opportunities for development.