Retail Manager

ARM RETAIL PTY LTD; Yetholme; On-site; AUD 80,000 - 85,000; Full time

Job summary

ARM Retail Pty Ltd in Yetholme, NSW, is seeking an experienced Retail Manager to lead the day-to-day operations of a busy store. This full-time role focuses on customer service, staff performance, stock control, merchandising and store presentation to drive sales.

You will work with management to support growth, oversee rostering and training, ensure WHS compliance, and prepare reports for leadership. This position offers a competitive salary with superannuation and opportunities for development.

Qualifications

• At least one year of relevant retail management or supervisory experience.
• Diploma of Management or Diploma of Leadership and Management or another relevant management qualification.

Responsibilities

• Manage daily retail store operations, including opening and closing procedures.
• Supervise, train, roster and support retail sales staff.
• Prepare staff rosters to ensure appropriate coverage during trading hours.
• Maintain a high standard of customer service and resolve enquiries or complaints professionally.
• Monitor sales performance and implement strategies to improve sales and profitability.
• Manage stock ordering, receiving, pricing, inventory levels and stock rotation.
• Conduct regular stocktakes and investigate discrepancies, wastage or losses.
• Ensure merchandise is displayed attractively and in accordance with store standards.
• Monitor store cleanliness, safety, security and overall presentation.
• Assist with recruitment, onboarding and performance management of retail employees.
• Ensure compliance with workplace health and safety requirements and store policies.
• Prepare or assist with sales, stock and operational reports for management.

Skills

Retail management

Staff supervision

Customer service

Stock control

Merchandising

Sales reporting

Education

Diploma of Management

Diploma of Leadership and Management

Tools

MS Office

Job description

ARM Retail Pty Ltd is looking for an experienced and motivated Retail Manager to join our team in Yetholme, New South Wales. This is a full-time position with a salary of $80,000 to $85,000 plus superannuation, depending on experience and suitability.

You will be responsible for the day-to-day management of our retail business, ensuring high standards of customer service, staff performance, stock control, merchandising, sales and store presentation. You will work closely with business management to support sales growth, maintain efficient store operations and lead the retail team.

About the role

ARM Retail Pty Ltd is looking for an experienced and motivated Retail Manager to join our team in Yetholme, New South Wales. This is a full-time position with a salary of $80,000 to $85,000 plus superannuation, depending on experience and suitability.

You will be responsible for the day-to-day management of our retail business, ensuring high standards of customer service, staff performance, stock control, merchandising, sales and store presentation. You will work closely with business management to support sales growth, maintain efficient store operations and lead the retail team.

What you'll do

• Manage daily retail store operations, including opening and closing procedures
• Supervise, train, roster and support retail sales staff
• Prepare staff rosters to ensure appropriate coverage during trading hours
• Maintain a high standard of customer service and resolve customer enquiries or complaints professionally
• Monitor sales performance and implement practical strategies to improve sales and profitability
• Manage stock ordering, receiving, pricing, inventory levels and stock rotation
• Conduct regular stocktakes and investigate stock discrepancies, wastage or losses
• Ensure merchandise is displayed attractively and in accordance with store standards
• Monitor store cleanliness, safety, security and overall presentation
• Assist with recruitment, onboarding and performance management of retail employees
• Ensure compliance with workplace health and safety requirements, company procedures and relevant retail policies
• Prepare or assist with sales, stock and operational reports for management

About you

To be considered for this role, you will have:

• At least one year of relevant retail management or retail supervisory experience
• A Diploma of Management, Diploma of Leadership and Management, or another relevant management qualification
• Demonstrated experience supervising staff and coordinating day-to-day retail operations
• Good knowledge of stock control, inventory management, merchandising and retail sales procedures
• Strong customer service and communication skills
• The ability to lead, motivate and manage a team in a busy retail environment
• Sound computer, administration and reporting skills
• Strong organisational skills, attention to detail and the ability to work independently