Retail Store Manager — Flexible Growth & Community Impact

Metcash Limited; Victoria; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Career growth

Parental leave

Inclusive culture

Neutral pay gap

Mental health: Gold accreditation

Flexibility

Job summary

Metcash Limited is seeking an experienced Supermarket Store Manager to lead our store, unite a great team and deliver an outstanding customer experience. You will shape store culture, grow sales, and strengthen community connections.

You'll bring 5+ years in retail leadership, a commercial mindset and a passion for customer service. This hands-on role requires strong operational know-how and the ability to influence in a fast-paced environment.

Qualifications

• 5+ years’ experience in retail, supermarket or trade‑based environments.
• Proven people leadership experience.
• Strong business acumen and ability to use data to drive sales and profitability.
• A passion for creating great customer experiences and building store culture.

Responsibilities

• Lead the team: Recruit, coach, develop and inspire team members to deliver their best.
• Run the store: Own day-to-day operations, inventory, merchandising, stock management and customer experience.
• Drive performance: Take accountability for sales, profitability, budgets, costs and KPIs.
• Create a safe, compliant workplace: Champion WHS, food safety, hygiene and regulatory standards.
• Build local connections: Strengthen customer advocacy and relationships with local communities, producers and organisations.

Skills

Retail leadership

Commercial mindset

Customer focus

Influence & resilience

Operational expertise

Job description

Metcash Limited is seeking an experienced Supermarket Store Manager to lead our store, unite a great team and deliver an outstanding customer experience. You will shape store culture, grow sales, and strengthen community connections.

You'll bring 5+ years in retail leadership, a commercial mindset and a passion for customer service. This hands-on role requires strong operational know-how and the ability to influence in a fast-paced environment.