Retail Store Manager - Chatswood

Lorna Jane; Willoughby; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Team discounts on latest collections

Performance-based incentives

Ongoing training & leadership programs

Career progression pathways

Complimentary LJ activewear

Job summary

Lorna Jane is seeking a passionate Store Manager for our Chatswood store in Sydney’s northern suburbs. You’ll lead a high-energy team, deliver exceptional customer experiences, and uphold the Lorna Jane brand through strong leadership and hands-on management.

Bring a proven track record in retail leadership, coaching, and store operations. This role offers a supportive work culture, competitive incentives, and opportunities for career progression within a leading activewear brand.

Qualifications

• Confident retail leader with demonstrated ability to drive results in high-volume stores.
• Excellent customer service delivery and relationship-building skills.
• Proven track record in achieving sales targets and KPIs.
• Able to coach, mentor and develop store teams.
• Strong stock management and visual merchandising capabilities.

Responsibilities

• Lead your team to achieve sales targets and KPIs through customer-first service.
• Coach and develop team members through ongoing feedback and training.
• Drive operational excellence across stock management and visual merchandising.
• Create smart, commercial rosters aligned to trade and wage targets.
• Champion the Lorna Jane brand and Active Living philosophy in-store and locally.

Skills

Retail leadership

Customer service

Sales targets

Coaching

Team development

Stock management

Visual merchandising

Job description

Empowering Women. Transforming the World.

Before it was called Activewear, Lorna Jane imagined it, designed it, and defined it creating a movement that redefined how women move, dress, and live.

Today, we lead with purpose creating elevated Activewear that supports movement, confidence, and modern life. Guided by conscious design and an active spirit, we believe in the power of women to create change that goes far beyond what they wear.

At Lorna Jane, you don’t just join a brand - you help lead what’s next.

The Opportunity

We’re on the hunt for a passionate, customer-obsessed Store Manager to help lead and energise our team at our Chatswood store.

This is your chance to step into a high-impact role where you’ll inspire your team, deliver exceptional experiences, and bring the Lorna Jane mission to life every single day.

What You’ll Do

• Lead your team to achieve sales targets and KPIs through customer-first service.


• Coach and develop team members through ongoing feedback and training.


• Drive operational excellence across stock management and visual merchandising.


• Create smart, commercial rosters aligned to trade and wage targets.


• Champion the Lorna Jane brand and Active Living philosophy in-store and locally.

Why You’ll Love Working With Us

We know great leaders perform best when they feel supported, rewarded, and inspired.

At Lorna Jane, You’ll Enjoy

• A supportive roster that promotes genuine work/life balance.


• Generous performance-based incentives, your results are recognised and rewarded.


• Ongoing training, leadership development, and clear career progression pathways.


• A generous team discount on the latest Lorna Jane collections.


• Complimentary LJ activewear to get you started.


• Access to our Employee Assistance Program to support your wellbeing.


• Exclusive discounts with leading health and wellness partners.

About You

• You’re a confident retail leader who:


• Delivers standout customer experiences.


• Thrives in a fast-paced, high-volume environment.


• Is commercially savvy and results driven.


• Coaches and develops high-performing teams.


• Takes ownership of store performance and results.