Retail Store Manager - Lead Teams, Elevate Experience

Lorna Jane; Willoughby City Council; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Team discounts on latest collections

Performance-based incentives

Ongoing training & leadership programs

Career progression pathways

Complimentary LJ activewear

Job summary

Lorna Jane is seeking a passionate Store Manager for our Chatswood store in Sydney’s northern suburbs. You’ll lead a high-energy team, deliver exceptional customer experiences, and uphold the Lorna Jane brand through strong leadership and hands-on management.

Bring a proven track record in retail leadership, coaching, and store operations. This role offers a supportive work culture, competitive incentives, and opportunities for career progression within a leading activewear brand.

Qualifications

• Confident retail leader with demonstrated ability to drive results in high-volume stores.
• Excellent customer service delivery and relationship-building skills.
• Proven track record in achieving sales targets and KPIs.
• Able to coach, mentor and develop store teams.
• Strong stock management and visual merchandising capabilities.

Responsibilities

• Lead your team to achieve sales targets and KPIs through customer-first service.
• Coach and develop team members through ongoing feedback and training.
• Drive operational excellence across stock management and visual merchandising.
• Create smart, commercial rosters aligned to trade and wage targets.
• Champion the Lorna Jane brand and Active Living philosophy in-store and locally.

Skills

Retail leadership

Customer service

Sales targets

Coaching

Team development

Stock management

Visual merchandising

Job description

Lorna Jane is seeking a passionate Store Manager for our Chatswood store in Sydney’s northern suburbs. You’ll lead a high-energy team, deliver exceptional customer experiences, and uphold the Lorna Jane brand through strong leadership and hands-on management.

Bring a proven track record in retail leadership, coaching, and store operations. This role offers a supportive work culture, competitive incentives, and opportunities for career progression within a leading activewear brand.