Retail Service Lead: Customer Experience & Team Growth

Drake Supermarkets Pty Ltd; Queensland; Híbrido; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive remuneration

Dynamic growing company

Potential for promotion

Descripción de la vacante

Drakes Supermarkets in Queensland is seeking expressions of interest for a role within our enthusiastic team. The successful candidate will manage front-end operations and POS, while delivering outstanding customer service and leading a team to meet local store needs.

The position emphasizes hands-on leadership, rostering, cost control, and adherence to WHS standards in a fast-paced supermarket environment.

Formación

• Significant front end and POS knowledge.
• Unparalleled commitment to customer service.
• Experience in supervising team members.
• Accurate staff rostering will be an advantage.
• Passion and enthusiasm, with a very hands-on approach.
• Ability to liaise with both staff and management.
• Understanding of ordering and cost control.
• Commitment to work health and safety standards.

Responsabilidades

• Display a passion for customer service.
• Express a positive can-do attitude.
• Problem solve; Lead by example.
• Motivate a team.
• Communicate effectively with management, employees, customers and external stakeholders.

Conocimientos

POS knowledge

Customer service

Team supervision

Staff rostering

Hands-on

Communication

Descripción del empleo

Drakes Supermarkets in Queensland is seeking expressions of interest for a role within our enthusiastic team. The successful candidate will manage front-end operations and POS, while delivering outstanding customer service and leading a team to meet local store needs.

The position emphasizes hands-on leadership, rostering, cost control, and adherence to WHS standards in a fast-paced supermarket environment.