Customer Service Lead — Own Your Storefront Experience

Drake Supermarkets Pty Ltd; Gold Coast City; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Attractive remuneration

Dynamic growing company

Potential for promotion

Job summary

Drakes Supermarkets on the Gold Coast is seeking expressions of interest for a leadership role within the department. This position offers attractive remuneration and a dynamic working environment as part of Australia’s largest independently-owned supermarket chain.

As part of a family-owned company experiencing growth, you will have the opportunity to tailor service and product offerings to meet local customer needs while leading a motivated team and maintaining high standards of safety and

Qualifications

• Significant front end and POS knowledge
• Unparalleled commitment to customer service
• Experience in supervising team member(s)
• Accurate staff rostering will be an advantage
• Passion and enthusiasm, with a very "hands on" approach
• Ability to liaise with both staff and management
• An understanding of ordering and cost control
• Commitment to work health and safety standards

Responsibilities

• The successful applicant will be given the opportunity to treat the department as if it were their own business.
• They will be given the flexibility to tailor the stores service and product offering to meet the specific needs of the customers within the local area.

Job description

Drakes Supermarkets on the Gold Coast is seeking expressions of interest for a leadership role within the department. This position offers attractive remuneration and a dynamic working environment as part of Australia’s largest independently-owned supermarket chain.

As part of a family-owned company experiencing growth, you will have the opportunity to tailor service and product offerings to meet local customer needs while leading a motivated team and maintaining high standards of safety and