Hands-On Customer Service Lead — Store Manager

Drake Supermarkets Pty Ltd; Queensland; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Attractive remuneration

Dynamic growing company

Potential for promotion

Job summary

Drakes Supermarkets in Queensland is seeking expressions of interest for a role focused on frontline customer service, front-end operations and staff supervision. The successful applicant will have significant POS knowledge and the ability to tailor store service and product offerings to meet local customer needs, while maintaining safety standards.

Working as part of a dynamic team in a competitive supermarket environment, you will lead by example, roster staff effectively, and drive cost

Qualifications

• Significant front-end and POS knowledge.
• Unparalleled commitment to customer service.
• Experience in supervising staff.
• Accurate staff rostering is advantageous.
• Hands-on approach with passion and enthusiasm.
• Ability to liaise with staff and management.
• Understanding of ordering and cost control.
• Commitment to occupational health and safety standards.

Responsibilities

• Tailor store service and product offering to local customers.
• Treat the department as their own business.
• Work as part of an enthusiastic team in a competitive environment.
• Lead and motivate a team while maintaining customer focus.

Skills

Customer service

Staff supervision

Staff rostering

Communication

Leadership

Problem solving

Tools

POS terminal

Job description

Drakes Supermarkets in Queensland is seeking expressions of interest for a role focused on frontline customer service, front-end operations and staff supervision. The successful applicant will have significant POS knowledge and the ability to tailor store service and product offerings to meet local customer needs, while maintaining safety standards.

Working as part of a dynamic team in a competitive supermarket environment, you will lead by example, roster staff effectively, and drive cost