Retail Security Supervisor: Lead Team & Incident Response

Securecorp; Ipswich City; Sur place; AUD 60 000 - 76 000; Plein temps

Avantages offerts par ce poste

EAP

Wellbeing platform with health checks

Employee discounts

Career progression

Recognition programs

Ongoing training

Team environment

Résumé du poste

Securecorp is seeking an experienced Full-Time Security Supervisor to lead and support security operations at a high-profile retail site in the Ipswich region. This role emphasizes strong leadership, incident response, and maintaining a safe, customer-friendly environment.

You will guide a team of security officers, conduct patrols and checks, monitor CCTV, manage access points, and ensure compliance with client requirements and company policies.

Qualifications

• Experience as a Security Supervisor or in a senior security role.
• Retail security experience in high-volume environments preferred.
• Current Queensland Security Licence including Crowd Control & Monitoring.
• Current First Aid and CPR certificates.
• Proven ability to lead, supervise and support a team of security officers.

Responsabilités

• Lead and supervise day-to-day security operations across the retail site.
• Provide guidance, support and direction to security officers on site.
• Deliver professional, customer-focused security services at all times.
• Conduct regular patrols, inspections and security checks.
• Monitor CCTV and security systems and respond to incidents.
• Manage access control and maintain secure entry and exit points.
• Respond to emergencies, alarms and incidents promptly and professionally.
• Identify and manage security risks and potential threats.
• Ensure officers follow site procedures and client requirements.
• Complete accurate incident and shift reports, site documentation.
• Liaise with client, site management and emergency services.

Connaissances

Security supervision

Retail security

Licence (QLD Crowd/Monitoring)

First Aid/CPR

Incident response

Communication

Team leadership

Documentation

Formation

QLD Security Licence (Crowd Control & Monitoring)

First Aid & CPR certification

Outils

CCTV systems

Access control systems

Incident reporting software

Description du poste

Securecorp is seeking an experienced Full-Time Security Supervisor to lead and support security operations at a high-profile retail site in the Ipswich region. This role emphasizes strong leadership, incident response, and maintaining a safe, customer-friendly environment.

You will guide a team of security officers, conduct patrols and checks, monitor CCTV, manage access points, and ensure compliance with client requirements and company policies.