Retail Security Officer - Casual, Ipswich (Flexible Hours)

Trident Services Australia Pty; Ipswich City; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Uniform provided

Paid training

Development opportunities

Supportive team culture

Job summary

Trident Services Australia Pty is seeking reliable Retail Security Officers for Ipswich area, covering busy retail sites with roster flexibility. The role involves customer service, visible security presence, CCTV monitoring, incident response and reporting.

You’ll work across 24/7 rosters, provide First Aid/CPR when required, and must hold QLD Security Licence with Crowd Control Function. Uniform provided, paid training, supportive team, and opportunities for long-term employment.

Qualifications

• Current QLD Security Licence + Crowd Control Function
• Current First Aid & CPR certificates
• Strong communication and customer service skills
• Professional presentation and high level of integrity
• Flexibility to work across a 24/7 rotating roster
• Reliability and a proactive attitude
• Driver’s Licence and own transport (preferred)
• Availability for a minimum of 3 days per week

Responsibilities

• Deliver friendly, professional customer service
• Maintain a visible presence to deter theft and ensure safety
• Patrol retail areas and monitor CCTV for suspicious activity
• Respond to incidents, emergencies, and medical situations
• Apply First Aid and CPR when required
• Manage access to restricted areas and loading docks
• Handle conflicts calmly using de-escalation techniques
• Prepare accurate incident reports and security logs

Skills

Security licence

Crowd control

First aid

CPR

Communication

Customer service

Reliability

Proactive attitude

Driver’s licence

Own transport

Availability 3 days/week

Job description

Trident Services Australia Pty is seeking reliable Retail Security Officers for Ipswich area, covering busy retail sites with roster flexibility. The role involves customer service, visible security presence, CCTV monitoring, incident response and reporting.

You’ll work across 24/7 rosters, provide First Aid/CPR when required, and must hold QLD Security Licence with Crowd Control Function. Uniform provided, paid training, supportive team, and opportunities for long-term employment.