Retail Security Supervisor - Lead a Team at Busy Centre

Millennium Services Group; Gosford; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Sign-on bonus

Competitive pay

Superannuation included

Job summary

Millennium Services Group in NSW is seeking a Security Supervisor to lead a team at a busy Central Coast shopping centre. You will manage day-to-day operations, ensure a welcoming customer environment and maintain high safety standards.

This role requires a NSW Security Licence and First Aid/CPR, with experience in retail security preferred. You will rostering, mentor staff, build client relationships and drive reporting and compliance.

Qualifications

• Current NSW Security Licence is essential.
• Current First Aid and CPR certificate.
• Experience as Security Supervisor or Team Leader.
• Experience in retail/shopping centre security is valued.
• Strong communication and conflict resolution skills.
• Ability to produce and maintain reports.
• Roster coordination and administrative knowledge.

Responsibilities

• Lead, mentor and support a team of 15-20 officers.
• Oversee daily security operations and site coverage.
• Monitor CCTV, control room and alarm systems.
• Build and maintain client and centre management relationships.
• Respond to incidents and coordinate emergency responses.
• Manage reports, site documentation and SOP compliance.
• Conduct site patrols and identify potential risks.
• Assist with recruitment, onboarding and coaching.
• Promote a strong safety culture and customer service.

Skills

Leadership

Client relationships

Security operations

Rostering

Communication

Conflict resolution

Reporting

Safety

Customer service

Job description

Millennium Services Group in NSW is seeking a Security Supervisor to lead a team at a busy Central Coast shopping centre. You will manage day-to-day operations, ensure a welcoming customer environment and maintain high safety standards.

This role requires a NSW Security Licence and First Aid/CPR, with experience in retail security preferred. You will rostering, mentor staff, build client relationships and drive reporting and compliance.