Security Team Leader - Retail Centre, Growth Ready

Millennium; Gosford; On-site; AUD 100,000 - 120,000; Full time

Benefits offered by this job

Sign-on bonus

Career progression

Ongoing training and development

Job summary

Millennium Services Group is seeking an experienced Security Supervisor to lead a team at Erina's busy retail centre in Central Coast, NSW. You will oversee daily operations and ensure a safe, welcoming environment for customers and staff, with a Tuesday–Saturday 08:00 to 17:00 roster.

The role requires a NSW Security Licence, First Aid/CPR, and a track record in security leadership. A generous sign-on bonus and career progression opportunities are offered as part of a rewarding package.

Qualifications

• Must hold a current NSW Security Licence.
• First Aid and CPR certification required.
• Experience leading a security team in retail or shopping centres is preferred.
• Strong communication and conflict resolution skills are essential.
• Proven ability to build positive client and stakeholder relationships.
• Accurate reporting and administrative document control.

Responsibilities

• Lead, mentor and support a team of 15-20 Security Officers.
• Manage daily security operations and ensure smooth site coverage.
• Monitor the Control Room, CCTV and alarm systems.
• Build and maintain strong relationships with the client and centre management.
• Coordinate incident responses and manage emergencies.
• Prepare reports and ensure compliance with SOPs.
• Conduct site patrols and identify potential risks.
• Assist with recruitment, onboarding and coaching.
• Promote a positive safety culture and high standards of customer service.

Skills

Leadership

Team management

Client relationship building

Communication

Safety awareness

Education

NSW Security Licence

First Aid & CPR Certificate

Job description

Millennium Services Group is seeking an experienced Security Supervisor to lead a team at Erina's busy retail centre in Central Coast, NSW. You will oversee daily operations and ensure a safe, welcoming environment for customers and staff, with a Tuesday–Saturday 08:00 to 17:00 roster.

The role requires a NSW Security Licence, First Aid/CPR, and a track record in security leadership. A generous sign-on bonus and career progression opportunities are offered as part of a rewarding package.