Retail Security Officers

Securecorp; Sydney; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Work-life balance

Competitive pay

Overtime opportunities

Career growth

Diverse environments

EAP access

Job summary

Securecorp is seeking Retail Security Officers for the Eastern Creek area of Sydney. The role blends a visible security presence with friendly customer service across busy retail environments.

Choose your flex: full-time, part-time, or casual shifts. Securecorp provides ongoing training and opportunities to advance within multi-contract deployments, with a focus on work-life balance and competitive pay.

Qualifications

• Hold a current NSW Security Licence.
• First Aid and CPR certification.
• Excellent communication and professional presentation.
• Strong conflict resolution and de-escalation skills.
• Reliable with ability to work rotating rosters, including weekends and public holidays.
• Previous retail security experience is desirable but not required.

Responsibilities

• Conduct high-visibility patrols to keep shoppers and retailers safe.
• Greet customers, answer enquiries, and give directions.
• Monitor CCTV, manage access points, and enforce site policies.
• Lead the response to alarms, medical incidents, or evacuations.
• Liaise with centre management, retailers, and emergency services, while keeping logs.

Skills

Communication skills

Reliability

Flexibility

Customer service

Education

NSW Security Licence

First Aid & CPR Certificate

Tools

CCTV monitoring

Access control

Alarm response procedures

Job description

Retail Security Officers | Eastern Creek

Looking for a security role that fits your life, not the other way around? Whether you want the stability of a permanent role or the ultimate flexibility of casual shifts, Securecorp has a spot for you.

At Securecorp, we have been protecting people, property, and reputations across Australia for over 20 years. We are expanding our retail security team in the Eastern Creek area and are looking for motivated, professional, and customer-focused Security Officers to join us.

Choose Your Flex: Full-Time, Part-Time, or Casual

We are recruiting across all employment types to suit a variety of lifestyles:

• Casual Shifts: Perfect for students, freelancers, or anyone wanting a flexible side income with the freedom to choose when they work.
• Permanent Full-Time & Part-Time: Ideal for those looking for guaranteed hours, stability, and a steady career path.

The Perks & Benefits

We take care of the people at the heart of our success. Joining our Eastern Creek team unlocks:

• Work-Life Balance: Highly flexible rosters across all roles—especially for our casual team members.
• Premium Industry Pay: Competitive award rates, boosted by penalties, loadings, and superannuation.
• Boost Your Income: Easy access to extra shifts and overtime when you want to earn more.
• Fast-Track Career Growth: Fully supported, ongoing training to help you step up into senior roles across multiple contracts.
• Diverse Environments: Gain valuable experience across a variety of dynamic retail environments.
• Wellbeing & Recognition: Free access to our Employee Assistance Program (EAP) and regular staff recognition rewards.

Your Day-to-Day Impact

Forget sitting behind a desk. As a Retail Security Officer, you are the face of the centre, combining a sharp security presence with friendly customer service:

• Conduct high-visibility patrols (internally and externally) to keep shoppers and retailers safe.
• Be a helpful point of contact by greeting customers, answering enquiries, and giving directions.
• Monitor CCTV, manage access points, and swiftly handle site policies.
• Lead the response to alarms, medical incidents, or emergency evacuations calmly and professionally.
• Liaise directly with centre management, retailers, and emergency services while keeping accurate daily logs.

What You Bring to the Team

• A current NSW Security Licence.
• An up-to-date First Aid and CPR Certificate.
• Exceptional communication skills and a highly professional presentation.
• Top-tier conflict resolution skills—you know how to de-escalate a situation with a calm attitude.
• Reliability and the flexibility to work rotating rosters (including weekends and public holidays).
• Previous retail security experience is highly regarded, but definitely not essential—we train for attitude.

About Securecorp

Securecorp is a trusted national leader in integrated security and facilities services. We are a proud Master Licence holder (#3318865) and an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace where everyone is respected and valued.

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